Digital government must work for a wide variety of people—while also aligning with government processes, technologies, and structures.
That’s why we’re highlighting four topics at the Smart Country Convention: accessibility, AI-based interfaces, user-centered digital services, and the path from strategy to technical infrastructure. We’ll be sharing concrete examples, prototypes, and real-world experiences.
From new AI interfaces to accessibility and user-centered services to information architecture: Our talks address four questions that are of immediate concern to digital government today.
And What That Means for Government
What happens when people no longer have to search through government websites, but can simply say what they want to do? A look at AI-based interfaces, dialogue, and the future of navigation.
Passing a test is important—but it’s no guarantee that a digital service will be easy to use in everyday life.
Needs, Values, Sovereignty
What do people really need from digital government services? This talk shows how needs and values translate into concrete decisions regarding digital services.
How do personas, needs, and strategic decisions translate into concrete content and a sustainable information architecture?
Behind these four talks lie questions that go far beyond individual technologies. They concern the way in which digital government services are planned, designed, and further developed.
AI is changing how people search for information and use digital services.
Standards and testing are important. What really matters is whether a product or service actually works in everyday life.
Needs, context, and values should be the starting point for digital services.
Personas and needs must be reflected in content, user journeys, and information architecture.
The event doesn’t end after the talks. During the Booth Takeover, the TYPO3 Experience Hub becomes a place for questions, discussions, and direct exchange.
Whether it’s accessibility, AI interfaces, digital services, or information architecture: Bring your topic and talk to us about it.
CEO of +Pluswerk AG
Jens has been shaping the digital transformation of public administration and universities for many years. His focus is on combining technological innovation, user-centered services, and digital administration.
Head of the +Pluswerk Heidelberg Office
Sebastian supports organizations in the development and implementation of digital services. He combines strategic consulting with a clear focus on user-centered content, information architecture, and sustainable structures.
